Our commercials · OON / OOF · Spot A

What does OON mean?

The real answer

Under the No Surprises Act, in an emergency, at any ER, in your network or not, you pay your in-network share, figured on the recognized amount (under the federal rule the QPA, what the plan calls its median in-network rate for the service), and the doctor may not bill you the rest. It counts toward your in-network deductible and out-of-pocket maximum.

Surprise billing: the law, state by state, and what you pay — on provern.org

Spot A: the ER desk, the Mystery Box, and the price you will never be told.
Spot A: the ER desk, the Mystery Box, and the price you will never be told. · Standard Healthcare presents · Provern Productions

One of the ads our agency made that we did not approve.

Advertised by a Third Party Advertiser. We are not affiliated. They advertise our prices. We contract the prices. The third party advertises and connects with you. We are not related.

The words on screen

The spot, :30

Healthcare
Introducing THE PRICE! Yours in network, yours out of network, and you will never be told it. Surprise, either way!
The patient
OON.
The public
ooh, aah, OON!
The card
OOF.
Announcer
In network, your share is figured on a contract rate you are not told. Out of network, in an emergency, on the ceiling federal law sets. You didn’t know anything before either.
Cut to
A stock photo, confusion. The card: ooh, OON! Go to provern. provern.org

The fine print, in full

Standard Healthcare is a parody. No real company is depicted. The No Surprises Act: in an emergency, at any ER, a hospital's or a freestanding one, in your network or not, your share is your in-network share, figured on the recognized amount, not on the doctor's bill (45 CFR 149.110). It counts toward your in-network deductible and out-of-pocket maximum. The doctor may not bill you the rest (45 CFR 149.410). After you are stabilized the protection runs through the visit until you sign a valid consent, and you don't have to. Job-based, individual and federal-employee plans, for plan years from January 1, 2022; Medicare, Medicaid and TRICARE have rules of their own. Air ambulance is covered; ground ambulance is outside the federal law.

CALL NOW!* *Operators are standing by. The price is available after purchase. It always was.

How every spot ends

  1. The transition
    A doctor in a white coat at an early personal computer, reading a printout.
    Photo: Ernie Branson for the National Cancer Institute, public domain, via Wikimedia Commons · credits
  2. The relief ooh, OON!
  3. The closer Go to provern

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